Terms and Conditions
Last updated: 29th September 2026

1. About us
This website is operated by Memories of Corsham, a trading name of John Cuthbertson, 46 Pine Close, Corsham, Wiltshire. SN13 0LB United Kingdom
You can contact us at: info@memoriesofcorsham.co.uk or 07917 686 445.

2. Our products
We take care to ensure that the description, photographs and price of our product is accurate. However, colours and appearances may vary slightly depending on your screen and device.

3. Prices and payment
All prices are shown in pounds sterling (£).
Delivery charges, where applicable, will be displayed before you complete your purchase.
We accept payment through our secure checkout page.
Payment must be made in full when you place your order.

4. Placing an order
When you place an order through our website, you are making an offer to purchase the product.
You will receive an order confirmation by email. We will confirm acceptance of your order.
Please check your order details carefully before submitting your purchase. If you notice an error after ordering, contact us as soon as possible.

5. Delivery
We currently deliver to addresses within the United Kingdom only.
Our delivery charges and estimated delivery times are set out in our Delivery and Returns Policy.
We aim to dispatch orders within one working day by Royal Mail Tracked48 service.

6. Cancellations and returns
You have statutory rights to cancel most online purchases within 14 days of receiving the goods, without giving a reason.
Please read our Delivery and Returns Policy for details of how to cancel an order, return an item and obtain a refund.
Nothing in these terms affects your statutory rights, including your rights in relation to faulty or misdescribed goods.

7. Faulty or incorrect products
If your purchase is faulty, damaged or not as described, please contact us at: info@memoriesofcorsham.co.uk.
We will explain how to return the item and what remedies are available under your statutory rights.

8. Our responsibility
We are responsible for supplying goods that meet the requirements of your order and your statutory rights.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

9. Complaints
If you have a question or complaint about your order, please contact us at: info@memoriesofcorsham.co.uk.
We will aim to acknowledge your complaint within two working days and work with you to resolve the issue.

10. Privacy
We use personal information in accordance with our Privacy Policy, which explains how we collect, use and protect your information.

11. Changes to these terms
We may update these terms from time to time. The terms applicable to your order will be those available when you place that order.

12. Governing law
These terms are governed by the laws of England and Wales, and disputes will be subject to the jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws provide otherwise.